Frequently Asked Questions
Everything you need to know about shopping with Dista
What are your shipping rates and delivery times?
We offer standard shipping globally. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What is your return and exchange policy?
Dista offers a 30-day return policy for most items. Products must be in their original condition and packaging. Please visit our Returns Portal to start a request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all Dista products come with a standard 12-month manufacturer's warranty covering any defects in materials or workmanship.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.